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Trust is in the eye of employee: structure and functions of organizational trust in employees' notionsтезисы доклада
- Автор: Заварцева М.М.
- Сборник: Abstract book of the 14th European Congress of Psychology “Linking technology and psychology: feeding the mind, energy for life” (7-10 July, 2015, Milan, Italy). Ed. by M. Tummino, M. Bollati, M. Widmann
- Тезисы
- Год издания: 2015
- Место издания: Innexta S.r.l Milan, Italy
- Первая страница: 949
- Последняя страница: 949
- Аннотация: This study investigated structural components and functions of organizational trust according to employees’ notions. The combination of direct (R.B.Shaw’s trust assessment survey) and indirect (the semantic differential scale; the checklist of trust structural components) methods was used. The study evolves statements of the theory of trust by R.J.Lewicki, D.J.McAllister & R.J.Bies (1998) by outlining the role of relationship aspect as a basis for revealing the interdependence of trust’s structural components. This study indicated that the direction in trust relationship between employee and organization differs in groups with opposite estimation of trust’s level in organization: employees with high level of trust tend to perceive the organization principally as a subject of relationship, i.e. “trustor”; in the group of low trust level the organization is perceived as an object, i.e. “trustee”. Study provides evidence that high level of organizational trust has a specific function – the function of organization’s idealization in the notions of employees. Collected data on the sample of 378 employees of different organizations (commercial, medical, educational) shows steadiness of notions of organizational trust between two culturally different samples (one in Russia and another in Uzbekistan). Obtained data provide basis for express-diagnostic of trust in organization and might be used for design of psychological training aiming high organization’s efficacy.
- Добавил в систему: Заварцева Марина Михайловна