Self-regulation of functional states in novices and experienced employees with different level of work efficiency under conditions of innovation-based reformsтезисы докладаЭлектронная публикация
Место издания:International Association of Applied Psychology Paris, France
Аннотация:The empirical study of self-regulation and coping means was conducted in employees with different level of professional experience and work efficiency. The relevance of the study is based on the necessity of elaboration psychological programs, targeted for maintaining high work ability and development of effective coping behavior under long-term innovation stress. The present study was conducted in 520 employees with different term of employment in educational, military and service organizations.
The aims of the study: (1) to reveal main job and organizational factors viewed by employees as the main causes of work tension under innovation process and accepted as the main factors of negative functional states dynamics, (2) to describe the typical patterns of self-regulation and coping means and (3) to estimate how functional state self-regulation means, typical for employees with different level of work experience and efficiency, correspond with organizational requirements. The methods included the following set of questionnaires: job stress survey (JSS) (Ch. Spielberger, adapted by A. Leonova); special checklist designed to get data about functional state self-regulation means, used by employees during work hours (A. Kuznetsova & M. Luzianina, 2005); the strategic approach to coping scales questionnaire (SACS) (S. Hobfoll, adapted by N. Vodopyanova & E. Starchenkova); job satisfaction questionnaire (L. Veraschagina, 2003).
The results of cross-sectional and longitudinal studies allowed to make the following preliminary conclusions: (1) the novices tend to activate asocial and aggressive coping behavior as a typical response to emotional communications with clients and permanent work interruptions; (2) experienced employees report about more healthy coping means that are used in strict conformity with accepted organizational rules; (3) less efficient employees interpret branch-specific innovations negatively and tend to use organizationally inappropriate models of coping behavior, such as aggressive and antisocial actions, as well as avoidance behavior models.